Getting started
Download the current app.
Use the Google Play listing to install Canopy, then work through the project, map, tree and report workflow.
Canopy support
Get help with the
field workflow.
Ask about setup, surveys, tree records, photographs, recommendations, reports, privacy or Google Play access.
SUPPORTUseful answers
for real field work.Setup · survey · report · privacy
for real field work.Setup · survey · report · privacy
Product questions
Ask about the module that matters.
Support questions can cover tree records, photographs, priorities, CSV schedules, maps, encroachment calculations, reports and country settings.
Privacy and account
Keep data questions separate and clear.
For account, deletion or privacy questions, read the Canopy privacy policy and include “Canopy privacy” in your email subject.
Support questions
Answers people need
before they start.
Where can I get Canopy?
Canopy is available on Google Play. Use the download button above or the QR code on the home page.
Can I import a tree schedule?
Canopy includes CSV import and export. Ask support about the expected columns and mapping for your schedule.
Does Canopy replace professional judgement?
No. It organises fieldwork and reporting; the responsible practitioner remains accountable for interpretation and sign-off.
How do I make a privacy request?
Email the Canopy contact with your account email and the request you want to make. Identity verification may be required.