Trust and data

Clear about what Canopy handles.

Canopy is designed to help professional teams manage project and tree information without hiding the practical details of how data is used.

PROJECT DATAKept for the work
you choose to record.
Account · site · tree · report

Data scope

Project information is content you choose to enter.

That can include project details, site notes, tree records, photographs, drawings, map pins, reports and exports. Canopy does not continuously track background location according to the current policy.

Account and support

Access, support and subscriptions are separate concerns.

Account authentication, support messages, limited technical diagnostics, and Google Play or Apple App Store entitlement information may be handled as needed to operate the product. Details must stay aligned with the actual release configuration.

Professional responsibility

Software supports judgement; it does not replace it.

Canopy provides a fieldwork and reporting toolkit. The responsible practitioner remains accountable for professional interpretation, recommendations and report sign-off.

Before adoption

Trust questions worth
answering directly.

Does Canopy sell project content?

The current privacy policy says project content is not sold or used for advertising. Keep this wording aligned with the actual product and providers.

Can I request deletion?

Yes. Supported releases provide an in-app account-deletion request with status and cancellation before processing. The privacy policy also provides a direct fallback contact and explains retention and store-subscription handling.

Does Canopy replace an arborist?

No. It organises fieldwork and reporting; professional judgement remains with the practitioner.