Show the setting before the close-up

Start with a wide photograph of the whole tree from a position you can reach safely. Include enough of the surroundings to show nearby buildings, paths or garden beds. If several trees are involved, label each photograph with a simple tree reference and describe its location. A close-up alone can leave the person reviewing the enquiry unsure which tree or part of the tree they are looking at.

Photograph the change you want assessed

Include a view of the affected part and a closer image if it can be obtained from the ground. Explain what is different from normal: for example, a change in leaf appearance, an area of sparse canopy or a feature on the trunk. Describe what you can see without needing to name a pest or disease. If you have an older photograph of the same tree, include its date so the change can be compared.

Add a short history

Tell us whether there have been recent changes to irrigation, nearby excavation, paving, soil levels or other site work. Include any treatment already applied and the dates if known. These details give the enquiry context; they do not establish a diagnosis. State what decision you need help with, such as understanding the condition or deciding whether treatment advice is appropriate.

An example enquiry you can adapt

Illustrative brief, not a client case: “One tree beside the rear path in Mandurah. The canopy looks thinner than in our February photo. We first noticed the change in September. A garden bed was altered nearby in July. Attached are a whole-tree view, the affected canopy and the earlier photo. We would like advice on its condition and suitable next steps.”

What photographs can and cannot settle

Photographs can help discuss the scope of a visit. They do not replace inspection of features that are out of view or confirm that a particular treatment will work. Do not climb, cut roots, approach unstable branches or enter neighbouring property to obtain an image. Explain anything that cannot be photographed so it can be considered when arranging access.

Choose the next conversation

For condition concerns, start with tree safety and health assessments. If you are enquiring about treatment, explore tree injections or soil improvement and ask whether either is suitable for the identified problem.

Prepared by Sorbus Arbor Consulting.